These services are designed to supplement the client’s resources in carrying out regular activities of the control, management and updating of the information and communication system. Operational support services are provided either at the client’s location or remotely.

The scope of services tailored to the client’s service package:

• control over the operation of systems,
• periodical and remote check-ups for the status of systems and regular checks-ups at your location,
• periodical reviews of the network at your location,

They comprise a wide range of services allowing a smooth operation of your IC systems throughout its entire life span. We provide an insight into how systems work and help prevent incidents, so clients can be prepared for them. In case of a system malfunction, we make sure that it is dealt with as quickly as possible, establish a temporary solution, analyse the problem, eliminate the causes for malfunction, and establish a permanent solution. The maintenance services are provided either at the client’s location or remotely.

The scope of services to be tailored to your service package according to your requirements:

• readiness,
• sign-up interventions,

Expert analyses are the result of long-standing experience demonstrated by our specialists, and the use of state-of-the-art tools that we have adapted to your needs. This includes services that are provided upon consultation and in collaboration with your team of experts, in order to determine:

• the performance properties of applications,
• the workload of the equipment or its components,
• the traffic flows on the network,
• the short- and long-term impact of the planned changes,
• the state of information security,
• the adequacy of operating and maintenance procedures,
• the preparation of proposals to improve the performance of application and infrastructure systems.